Following the temporary closure of Alva Post Office, we introduced a temporary Mobile Service whilst we found a permanent solution. We are now delighted to let you know that we will be re-opening the branch on Tuesday 22 March 2022 at 13:00. This will be in a new location – Budgens, 52-54 East Stirling Street, Alva, Stirling, FK12 5HA. The current temporary Mobile Service which is located at Alva stop, 102 Stirling Street, Alva, FK12 5EH will therefore cease service on Friday 18 March 2022 at 14:00.
Your new Post Office branch
Customers would access Post Office services at a low-screened, open-plan, modern serving point that’s part of the retail counter. Working with the postmaster, we’d adapt the current store layout, fixtures and fittings to accommodate the Post Office till if needed.
The branch will offer a range of Post Office products and services over longer opening hours, so customers can access their Post Office when it’s convenient. Customer satisfaction with local style branches is high, and many local branch customers visit outside traditional opening hours.
We have provided posters for display in the new location to let customers know the good news.
We are keen to restore services to this community as soon as possible so we are now progressing with these plans. However, we would welcome suggestions about specific aspects of the change that might benefit customers, particularly on access into the premises and its internal layout.
Why your views matter
Whilst the decision has already been made to reopen this branch, we would still like your views on access at the new location. We welcome feedback that can help inform our plans and the questionnaire below asks for comments on the following areas:
Access into the new premises (Question 4)
Access inside the new premises (Question 5)
Any further feedback on our plans (Question 6)
GIVE US YOUR VIEWS PLEASE